Last Updated: September 1, 2026
Joe Jackets (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle your personal information when you visit joejackets.com or make a purchase from us. By using our website, you agree to the terms described in this policy.
1. Information We Collect
Information you provide directly
When you create an account, place an order, subscribe to our emails, or contact us, we may collect:
- Full name and email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party processors; we do not store full card numbers)
- Order history and product preferences
- Any communications you send to us
Information collected automatically
When you visit our website we automatically collect certain technical data, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or traffic source
- Device type and operating system
- Data collected through cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Send order confirmations, shipping notifications, and receipts
- Respond to customer service inquiries
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraudulent transactions
- Comply with legal and regulatory obligations
3. Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand visitor behavior. You can instruct your browser to refuse cookies, though some parts of our website may not work correctly as a result.
Types of cookies we use:
- Essential cookies: required for the site to function properly
- Analytics cookies: help us understand how visitors use the site (e.g., Google Analytics)
- Marketing cookies: used to show relevant advertisements
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only as needed to run our business, including:
- Payment processors (such as Stripe or PayPal) to handle transactions securely
- Shipping carriers (such as UPS, FedEx, and USPS) to deliver your orders
- Email service providers for transactional and marketing communications
- Analytics providers to help us understand and improve site performance
- Law enforcement or regulatory authorities when required by applicable law
All third-party providers are contractually required to protect your information and may use it only for the services they provide to us.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are generally kept for up to 7 years for accounting and compliance purposes.
6. Data Security
We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Privacy Rights
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not face discrimination for exercising your privacy rights
International Users (GDPR)
If you are in the European Economic Area, you have additional rights under the GDPR, including the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability. To exercise these rights, contact us at contact@joejackets.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy:
Email: contact@joejackets.com
Phone: +1 914-437-0983
Address: 6 Hillside Terrace, White Plains, NY 10601