Terms & Conditions

Last Updated: October 2, 2025

Welcome to JoeJackets.com. These Terms of Service (“Terms”) govern your use of our website located at https://joejackets.com/ (the “Website”) and any related services provided by Joe Jackets (“we,” “us,” or “our”).

By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not access or use the Website.

1. General Use and Eligibility

• Eligibility: You must be at least 18 years of age or the age of legal majority in your jurisdiction to use this Website and place orders. By using this Website, you represent and warrant that you meet this requirement.
• Permitted Use: You agree to use the Website for lawful purposes only, specifically for browsing and purchasing our products. You are prohibited from using the site for any fraudulent activity, to post or transmit any unlawful material, or to engage in any activity that could harm the Website or its users.
• Account Registration: To access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Product Purchases and Orders

Product Information

We strive to display our products, including colors and materials, as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product. All descriptions, images, specifications, and prices of products are subject to change at any time without notice.

Pricing and Payment

• All prices are listed in U.S. Dollars (USD).
• We accept payment through the methods displayed at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made.
• You agree to pay all charges incurred by you at the prices in effect when such charges are incurred, including all applicable taxes and shipping fees.

Order Acceptance

• Receiving an order confirmation email does not constitute our acceptance of an order or our confirmation of an offer to sell a product.
• We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Reasons may include, but are not limited to, limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or issues identified by our fraud avoidance department.

3. Shipping and Returns

Shipping Policy

All orders are subject to our Shipping Policy. Risk of loss and title for items purchased pass to you upon our delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Return and Refund Policy

We offer a 30-day return window for eligible products. All returns and exchanges are governed by our Refund and Return Policy. Please review this policy carefully to understand the procedures, conditions, and eligibility for returns.

4. Intellectual Property Rights

All content included on the Website, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Joe Jackets or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Joe Jackets.

You may not use our trademarks, product images, or other proprietary content in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Joe Jackets.

5. Limitation of Liability

To the fullest extent permitted by law, Joe Jackets, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content.

Our liability for any claim arising out of your purchase of a product is limited to the amount you paid for that product.

6. Disclaimer of Warranties

The Website and all products and services delivered to you through the Website are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

7. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by binding arbitration in White Plains, New York, rather than in court. You agree to waive any right to a jury trial or to participate in a class-action lawsuit.

8. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

For any questions about these Terms of Service, please contact us at:

• Email: contact@joejackets.com
• Phone: +1 (914) 437-0983
• Address: 6 Hillside Terrace, White Plains, NY 10601