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Shipping Policy

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At Joe Jackets, we are dedicated to providing a seamless and reliable shipping experience. This policy outlines our shipping methods, costs, and timelines to ensure you know exactly what to expect when you place an order with us.

1. Order Processing and Confirmation

Order Handling:

  • All orders are processed and dispatched from our warehouse within 1-3 business days.
  • Our estimated delivery times (listed below) already include this handling period.

Confirmation & Address Accuracy:

  • Once your order is dispatched, you will receive a shipment confirmation email containing your unique tracking number.
  • It is crucial to provide accurate contact and shipping information at checkout.
  • If you need to correct your shipping details, please contact our support team at contact@joejackets.com within 24 hours of placing your order. We cannot guarantee changes can be made after this period.

2. Shipping Carriers

To ensure your order arrives quickly and securely, we partner with trusted global carriers. Depending on your location and the fastest available route, your order will be shipped via one of the following services:

  • UPS
  • FedEx
  • DHL
  • USPS

3. Shipping Rates & Delivery Estimates

We ship to numerous destinations worldwide, grouped into the following zones. Please identify your zone to determine your shipping costs and estimated delivery timeframe.

Shipping Zones:

  • ZONE A: Australia, Canada, United Kingdom, USA, Germany
  • ZONE B: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia,  Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland
  • ZONE C: Asia
  • ZONE D: Rest of the World

The following table details the available shipping options for each zone.

Shipping Option Cost & Estimated Delivery Zone A Zone B Zone C Zone D
FREE SHIPPING Orders over $149.00
(20-25 Business Days)
ECONOMY $19.00
(20-25 Business Days)
$26.00 $35.00 $40.00
STANDARD $29.00
(10-15 Business Days)
$36.00 $45.00 $45.00
EXPRESS $45.00
(5-8 Business Days)
$45.00 $60.00 $65.00

Please Note: Delivery times are estimates and may vary due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

4. Shipment Tracking

Once your order has been dispatched, you can track its journey. The shipment confirmation email will include a tracking link. Please allow up to 48 hours for the tracking information to become active on the carrier’s website.

5. Restricted Shipping Destinations

To ensure the safety of our shipments and personnel, we are currently unable to deliver to regions experiencing severe political instability or armed conflict. As of our latest update, shipping is unavailable to the following destinations:

  • Russia
  • Ukraine
  • Palestine & Gaza / Israel (conflict-affected areas)
  • Myanmar
  • Sudan
  • Democratic Republic of the Congo (eastern regions)
  • North Korea
  • Syria
  • Yemen

We reserve the right to cancel and fully refund any order placed with a shipping address in these restricted areas. This list is subject to change based on global conditions.

6. Contact Us

For any questions or concerns regarding your shipment, please do not hesitate to contact our customer support team.

Please have your order number ready to help us assist you more efficiently.

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Joe Jackets
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