Shipping Policy

At  JoeJackets, we aim to provide a seamless shipping experience for our valued customers:

Worldwide Shipping

All our exquisite products are shipped directly from our overseas warehouse. Enjoy the convenience of free worldwide shipping on every order.

Shipping Partners

We collaborate with leading shipping companies such as FedEx, UPS, and DHL, tailoring our choice based on your delivery destination. Our commitment is to dispatch your order within 5 business days, with delivery typically taking 5-7 business days post-shipment.

Customs Clearance

Please be aware that customs clearance in the destination country might introduce delays. Any custom or import taxes levied are the responsibility of the customer, as  JoeJackets is not liable for such charges.

Lost Items

While it’s a rare occurrence, if an order is lost during transit (as determined by the courier company’s system after 21 days), we will promptly send a replacement to ensure your satisfaction.

Address Accuracy

To avoid any inconvenience, please ensure the accuracy of your shipping address. In the event of a return due to an incorrect address, re-shipping costs will be borne by the customer. JoeJackets disclaims responsibility for any loss resulting from inaccurate customer-provided addresses.